This website www.ntftravel.com (the "Website") including the mobile site and smartphone App Platforms such as iOS, Android, and Windows is published and maintained by Nand Tourism and Finserv Limited ("NTF Ltd"), a company incorporated and existing per the laws of the Republic of India.
By accessing or using the Website or by using the Service on the Website you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. You shall re-visit the "Terms & Conditions" link to stay abreast of any changes the Website may introduce.
These Terms and Conditions constitute a legal contract between you and Nand Tourism and Finserv Ltd, 33-A, Street No. 2, Model Town, Amritsar 143001, Punjab, India. Please read them carefully before using our services.
Section 01
Acceptance of Agreement
By accessing or using the Website or by using the Service on the Website, you agree to be bound by these terms and conditions including any additional guidelines and future modifications. If you do not agree to these Terms and Conditions, please do not use this Website or its services.
NTF reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time. Changes will be effective when posted on the Website. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes.
Section 02
Role of NTF (Intermediary)
NTF acts as an "Intermediary" solely to assist customers in gathering travel information, determining the availability of travel-related products and services, making legitimate reservations or otherwise transacting business with travel suppliers and facilitating travel requirements.
You acknowledge that NTF is merely acting in a limited role as an agent of the service providers and is not the last mile service provider to you. Therefore NTF shall not be responsible for, and shall have no liability for, any lack, deficiency, interruption, change, rescheduling, delay, or cancellation of services provided by any person or entity.
Service Fees
NTF reserves the right to charge convenience fees or service fees in addition to the cost of the booking. Any such fees will be displayed before confirming the booking.
Fee Alterations
NTF reserves the right to alter any and all fees from time to time. All applicable fees will be communicated transparently prior to payment collection.
Short Charges
In the event of any short charging due to technical error, NTF reserves the right to deduct, charge or claim the balance amount from the customer.
Refund Scope
NTF is not responsible for refunds for third-party services, except for passing on refunds received from service providers to customers.
Section 03
Eligibility & Registration
You may view some of our Content without becoming a Member of our Website. However, to use our Website, you may have to register and become a Member. Your membership is not transferable or assignable and is void where prohibited.
- You certify that you are at least 18 years of age or older.
- If you are between the ages of 13 and 18, you certify that you have your parent's permission to join our Website and become a Member.
- You may not access this website if you are under the age of 13.
- By registering as a supplier, you certify that you are a legitimate tour or travel-related business and are the actual owner or authorized representative with the right to register.
- We do not knowingly solicit, collect or retain information from any individuals under the age of 13.
Section 04
Use of the Website
As a condition of your use of this Website, you warrant that:
- You possess the legal authority to create a binding legal obligation and enter into these Terms of Use.
- You will use this Website only to make legitimate reservations for yourself or for another person for whom you are legally authorized to act.
- You will inform other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto.
- You will provide your proper and accurate Name (as per Passport or official ID), Address, Email ID, and Phone Number. You will be solely responsible for the accuracy of information provided.
- All information supplied by you on this Website is true, accurate, current and complete.
- You will safeguard your login details (login ID & password) and will supervise the same.
- You will be completely responsible for any use or misuse of your account by you or anyone else.
NTF retains the right in its sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including for violation of these Terms of Use.
Section 05
Communication Policy
Upon transacting on the Website, you will receive an e-mail from NTF Travel informing the status of your transaction. The e-mail will be sent to the e-mail address provided by you. You are responsible for entering the proper and accurate contact details to ensure effective communication.
The customer acknowledges that SMS (Short Messaging Service), if and when provided by NTF, is an additional facility provided for the customer's convenience. It is not mandatory under the law to provide SMS alerts. In case you do not receive any SMS for any reason, NTF is not liable for the same.
NTF is not responsible for providing information on any change in flight schedules, cancellation, refund, or status of airline/hotel, and bears no liability in respect of any such changes.
Section 06
Website & its Content
This Website is only for your personal use. You shall not copy, license, adapt, distribute, exchange, modify, sell or transmit any content or material from this Website — including but not limited to any text, images, audio, video or links — for any business, commercial or public purpose.
NTF grants you a non-exclusive, non-transferable, limited right to enter, view, use and transact on this Website. You agree not to interrupt or attempt to interrupt the operation of this Website in any way.
NTF may add, change, discontinue, remove or suspend any other Content or services posted on this Website, including features and specifications of products described or depicted on the Website, temporarily or permanently, at any time, without notice and without liability.
Section 07
Intellectual Property & Ownership
All materials on this Website, including but not limited to audio, images, software, text, icons and such like (the "Content"), are protected by copyright under international conventions and intellectual property laws. You cannot use or license the Content except as specified herein.
There are several proprietary logos, service marks and trademarks found on this Website whether owned/used by NTF or otherwise. By displaying them on this Website, NTF is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.
Section 08
Availability & Rules of Service
The products and services displayed on the Website may not be available for purchase in your particular country or locality. The reference to such products and services on the Website does not imply or warrant that these products or services will be available at any time in your particular geographical location.
All the products and services available on the Website are governed by the rules of service and regulations — including the terms of contract of carriage — of the respective service provider. You are required to refer to, acquaint yourself with, and abide by those rules before booking with us. We are not liable for any breach of such rules of service and regulations of such service providers.
Visa Guidelines: Please carry a valid visa for the country you will be visiting or transiting through. Please check with the concerned airline and embassy for Visa requirements. NTF is not responsible for any visa-related issues.
Section 09
Community Rules & Prohibited Activities
You agree to use any communication facilities on this Website only to send and receive messages and materials that are proper and related thereto. The following activities are strictly prohibited:
- Defaming, abusing, harassing, stalking, threatening or otherwise violating the legal rights of others
- Publishing, posting or disseminating any defamatory, infringing, obscene, indecent or unlawful material or information
- Uploading files that contain viruses, corrupted files or any other software that may damage the operation of another's computer
- Using this Website or its contents for any commercial purpose without express written permission
- Making any speculative, false, or fraudulent reservation or any reservation in anticipation of demand
- Accessing, monitoring or copying any content using any robot, spider, scraper or other automated means without express written permission
- Deep-linking to any portion of this Website or framing/mirroring any part of this Website into any other website without prior written authorization
- Hosting, uploading or sharing information belonging to another person, or information that is hateful, harmful, racially objectionable, or that infringes any Patent, Trademark, or Copyright
- Impersonating another person or falsifying the origin or source of software or material
Section 10
Disclaimer & No Warranties
You acknowledge that NTF is an intermediary and is not liable for any third-party (suppliers or service providers) obligations due to rates, quality, and all other instances. You expressly agree that the use of the services and the site is at your sole risk.
Any claims about any services provided on the NTF platform — including any services provided by air carriers, hotels, etc. — should be made against the relevant third-party service provider, and NTF shall have no liability in respect of such claims.
The materials on this site are provided on an "as available," "with all faults" basis and without warranties or representations of any kind either expressed or implied. NTF and its suppliers do not warrant or make any representations regarding the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.
NTF does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability or inability to access or use the Website.
Section 11
Indemnification & Limitation of Liability
You agree to indemnify, save, and hold NTF (its affiliates, contractors, employees, officers, directors and agents) harmless from any and all claims, losses, damages, liabilities, costs and expenses arising out of or related to your use or misuse of the Services or the Website, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein.
No Consequential Damages
In no event will NTF be liable for any special, indirect, incidental, consequential, punitive or exemplary damages including lost revenues or loss of anticipated profits.
Maximum Liability Cap
NTF's total liability to you for all damages shall not exceed the amount paid by you to NTF as Convenience Fees giving rise to the cause of action.
Section 12
Notice & Waiver
NTF may provide you with notices and communications by email, regular mail or postings on the Website. Any waiver by NTF of any breach of these Terms and Conditions by you shall not be construed as a waiver of any continuing or succeeding breach of such Terms and Conditions or a waiver of any other terms of this Agreement.
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Website may be read or intercepted by others unless there is a special notice that a particular message is encrypted. Sending a message to NTF does not cause NTF to have any special responsibility to you.
NTF Travel — Legal & Compliance
Nand Tourism and Finserv Limited · 33-A, Street No. 2, Model Town, Amritsar 143001, Punjab, India